Privacy Policy

This policy explains how GrowGrid, a product of Ecropolis LLC ("we", "us"), handles information collected through growgrid.io. It covers this marketing website only. Use of the GrowGrid application is governed by the agreement in place with your organization.

Information we collect

This website is a static, brochure-style site. We collect very little:

• Information you send us. If you email us to request a demo or start a conversation, we receive whatever you choose to include — typically your name, organization, email address, and a description of your operation.
• Technical request data. Our hosting provider, Cloudflare, records standard server information such as IP address, browser type, referring page, and the time of the request, in order to serve and protect the site.

We do not run advertising trackers, we do not sell personal information, and we do not use cookies to profile visitors across other websites.

How we use information

• To respond to your inquiry and, if relevant, arrange a product walkthrough.
• To keep the website secure, available, and working correctly.
• To understand, in aggregate, which pages and content are useful.

We use the information you send us to contact you about GrowGrid. We will not add you to unrelated marketing lists without your consent, and every message we send includes a way to opt out.

Service providers

We rely on a small number of providers to operate the site and communicate with you, including Cloudflare (hosting and network security) and our email provider. These providers process information on our behalf and are not permitted to use it for their own purposes.

Data retention

We keep inquiry correspondence for as long as needed to respond and to maintain a record of our business relationship, and then delete it. Server logs are retained by our hosting provider on their standard, short retention schedule.

Your choices

You may ask us to access, correct, or delete the personal information you have sent us, or to stop contacting you. Email hello@growgrid.io and we will act on your request. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA; we honor those rights regardless of your location.

Children

This site is intended for businesses and organizations. It is not directed to children, and we do not knowingly collect information from anyone under 16.

Changes to this policy

We may update this policy as the product and the website evolve. The "last updated" date above always reflects the current version.

Contact

Questions about this policy? Email hello@growgrid.io.